Telephone: 0034 633 471 256

Frequently Asked Questions


1. Do I Need Exact Numbers to make a booking?

This can be the hardest part of your job as the group organiser. Every single group is the same in the sense that getting a definite group size in the early stages is impossible. To make this easy for you we only need a rough idea of numbers initially, we can then book up the activities, hotels etc for you based on these figures. When you come back to us on the agreed date for final payment with exact numbers you are in no way liable to pay for the people that may have dropped out.
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2. Are flights included?

We do not include flights in our pricing's. You need to try and book these at least 4-5 months prior to your trip to get the best deals available.
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3. How do I book?

To confirm a booking we only need a single payment of £50 (not per person) and rough idea of group size. We can then get everything in place for you. The further in advance you book the greater control you will have over your itinerary. The full balance is required 42 days prior to the weekend (this can be negotiated if you are booking something last minute). If your numbers have dropped you do not have to pay for the people who have dropped out.
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4. What time do the activities start?

Ideally we try to get the activities started at around mid-day onwards. However all activity centre's operate on a first-come-first-served basis and they will not hold any time slots open for us longer than 24 hours. The further in advance you book the greater flexibility you will have in terms of getting the time-slots you want.
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5. When does the package have to be booked and paid for?

This is simple. The further in advance you book you will get better activity time-slots, a greater selection of hotels and generally more control over your weekend itinerary. The final payment is not needed until 42 days prior to your weekend date (this can potentially be negotiated if you are booking something last minute).
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6. Do I have to book the full package?

If you decide you only want the activities or just car hire let us know and we can provide you a price for this without accommodation for your trip. We are as flexible as you need us to be.
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7. Why should I bother using your company? I can just do it myself.

We know what you want from your trip to Marbella and we have enough experience and expertise to provide a proven, quality service. We source only the best suppliers and due to our buying power get excellent discounts which we then pass on to you, the customer. When organising a trip yourself it can be a logistical nightmare not knowing where everything is. This is where we come in. We will tie all of this up for you, take away all of the hassle manage your booking so everything runs according to plan.
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